Customer Information

Ordering, Shipping and Delivery

Once your order has been received, you should receive an email confirmation.

Your order will be shipped once confirmation of your payment has been received.

Your order will be sent via Royal Mail standard shipping (2nd Class).  If you require your item(s) sooner you have the option to upgrade to First Class or Signed for at the checkout.

Estimated delivery times to the UK are 1 to 5 working days.

Please note these are just guidelines.  Shipping can take longer on occasion, sometimes due to delays at customs, and especially during the busy Christmas season.

The address you provide will be used when you purchase, so please make sure it is correct.

 

Pricing

All prices displayed exclude delivery charges.  The shipping costs will be added to your order at the checkout.

 

Payment Methods

We accept payment via PayPal.

 

Returns

If you wish to return your item(s), please contact us within 14 days of delivery using the ‘contact’ form on this website. Please send items back within 30 days of delivery.  Buyers are responsible for return postage costs.

For refunds, items must be returned in their original condition. Exchanges are not accepted, but please contact us if there is a problem with your order.